Contact information

Contact

Do you have questions about your order or need assistance?
Our support team is happy to help you.

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Customer Support

E-Mail:
kontakt@maisongatore.com

We strive to respond to all inquiries within 24–48 hours.

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Support Hours

Monday – Friday
09:00 AM – 05:00 PM (CET)

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Important Notice

If your order arrives damaged, defective, or incomplete, please contact us before returning the item so we can review and resolve your issue quickly and efficiently.

For regular returns within the withdrawal period, no prior contact is required.

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Returns

Returns are processed through our German return address.

For more information, please visit the page:
“Returns & Complaints”